Privacy Policy

Last Updated: [Date]

1. Introduction

At jewelspecialists.com, we are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our services.

2. Data We Collect

We may process:

• Personal Data: Name, address, email, phone number
• Payment Information: Card details (encrypted), transaction history
• Technical Data: IP address, device type, browser information
• Usage Data: Pages visited, products viewed, purchase behavior

3. How We Use Your Data

Your information helps us:

• Process orders and deliver products
• Improve our website and services
• Prevent fraud and enhance security
• Send marketing communications (with consent)

4. Legal Basis for Processing

We rely on:

• Contractual Necessity: To fulfill your orders
• Legal Obligation: For tax and compliance purposes
• Consent: For marketing emails (opt-out anytime)

5. Data Sharing

We may share data with:

• Payment Processors: To complete transactions
• Delivery Partners: For order fulfillment
• IT Service Providers: For website maintenance

6. International Transfers

Data may be transferred outside the UK/EEA with appropriate safeguards in place.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Data portability
  Exercise these rights at jewelspecialists.com/privacy-request

8. Data Retention

We retain data:

• For active customers: 5 years
• For order records: 7 years (legal requirement)
• Until consent withdrawal (marketing data)

9. Cookies

Our website uses:

• Essential cookies (required)
• Analytics cookies (anonymous)
• Marketing cookies (opt-in)
  Manage preferences at jewelspecialists.com/cookie-settings

10. Security Measures

We implement:

• SSL encryption
• Regular security audits
• Restricted data access

11. Policy Updates

Changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

For privacy concerns: jewelspecialists.com/privacy-contact